REFUND POLICY

Our refund policy is designed to ensure customer satisfaction while maintaining fairness and quality standards.

All orders placed through Amazon.com are subject to Amazon’s refund and return policies. Customers should refer to Amazon’s official refund policy for details on eligibility, return procedures, and processing times.

For private orders, refunds are handled directly through GR8 Keepsakes and require prior approval before a product is returned. We work one-on-one with our customers to ensure every item meets the highest standards of craftsmanship and quality. If any issue arises, we are committed to honoring our products and finding a fair resolution. Please contact us directly for assistance with private order returns.